Privacy policy

This privacy policy of BALEARES CONSIGNATARIOS TOURS, S.L.U. is available at the website in order to provide you with detailed information on the processing of your personal data and on the protection of your privacy and of your disclosed information. Any modification of this policy will be announced on the website or through other media in order to inform you of the new terms and conditions.

Pursuant to Regulation (EU) 2016/679 (General Data Protection Regulation) and to Spanish Organic Law 3/2018 of 5 December on Protection of Personal Data and Guarantee of Digital Rights, we inform you of the following:

1. Data controller

The collected personal data will be processed by BALEARES CONSIGNATARIOS TOURS, S.L.U. The company’s registered offices are at Carretera Porto Pi, 8 – 7º Palma de Mallorca, its tax identification number is B-07915101 and it is registered with the mercantile registry of Palma de Mallorca under Volume 877, Page 73 and Sheet PM-3415. 

Email contact 

Telephone contact +34 971 45 07 00

2. Purpose of processing of personal data

In general terms, the purpose of collecting and processing the personal data is to be able to contact the user, to respond to users who have sent us email through the website and to formalise previously requested contractual relationships in relation to the services offered by the company.

3. Authorisation

The legal basis for the aforementioned processing is the company’s legitimate interest and, when applicable, compliance with pre-contractual and/or contractual relationships (execution of contracts).

4. Recipients of the personal data

The company is the recipient of the disclosed data, which it uses for the aforementioned purposes. Data will not be disclosed to third parties unless required by law, nor will the data be transferred internationally. Insofar as its use of the disclosed data, the company agrees to safeguard the confidentiality of the information and to use it solely for the aforementioned purposes.

5. Rights of data subjects

Data subjects may exercise their rights of access, rectification, erasure, objection, data portability and restriction of processing, when applicable, by sending a request by email to or by post to BALEARES CONSIGNATARIOS TOURS, S.L.U., Carretera Porto Pi, 8 – 7º Palma de Mallorca. In either case, data subjects are required to include with the request a photocopy of their national identification document (DNI) or another, equally valid form of identification and to specify the rights they wish to exercise. Data subjects who consider that their data have been improperly processed are entitled to submit claims or complaints to the Spanish data-protection agency AEPD (

6. Data storage period

We store the personal data only as needed for their intended purpose and in observance of the legal basis for their processing. We will keep personal data on file for the duration of the contractual and/or commercial relationships with users, unless the latter exercise their rights of erasure and/or restriction of processing. In such cases, we will store the blocked data, without using them, as long as they may be needed for the purposes of filing or responding to claims or in relation to legal or contractual liability that may arise from the processing. The company will comply with the law regarding the obligation of erasure of personal data that cease to be necessary for the purpose or purposes for which they were collected by blocking the data as a means of responding to potential liability arising from the processing, doing so solely for the period of time during which the company may be held liable. Once the said period has elapsed, secure methods will be used to erase the data permanently.

7. Liability of users

Users who provide us with their personal data by electronic means confirm that they are older than 14 years of age and that they have provided true, precise, complete and updated information. To this end, users confirm that they are responsible for the accuracy of the provided data, that they will keep the information updated and that they are liable for any incorrect or imprecise information that they may have provided and for any resulting direct or indirect harm or loss.

A sea of points,

contact us to find out more.